FAQS

  • What is the return policy?

    All sales are final due to the nature of our pre-order and made-to-measure business model. Each item is crafted specifically to your unique specifications and ordered directly from our production partners once your order is confirmed. This personalized approach ensures the highest quality and precise fit but unfortunately does not allow for returns, exchanges, or cancellations. We encourage customers to carefully review their order details before completing the purchase to avoid any inconvenience.

  • Order Processing?

    Orders are typically processed within 5 business days from the time they are received if the item is in stock. If the item is a custom 1 of 1 order please allow up to 2 weeks. This timeframe allows for careful handling, quality checks, and packaging to ensure your purchase meets our standards. Processing times may vary slightly during peak seasons or promotional events, but we strive to maintain prompt and efficient service at all times. Once your order is processed, you will receive a confirmation with tracking information for your shipment.

  • Shipping & Tracking?

    Shipping and tracking information will be updated promptly as soon as your order has been processed. You will receive a notification with the tracking details, allowing you to monitor the progress of your shipment in real time. Our team ensures that orders are handled efficiently to provide a smooth and transparent delivery experience.

  • Sizing?

    All clothing items on our website adhere to standard U.S.A. sizing to ensure a consistent fit. For products with unique or non-standard sizing, detailed measurements and fit information will be clearly specified in the item description. This allows you to choose the best size confidently, whether you prefer classic fits or specialty cuts.